
Adidas is one of the most popular sportswear brands in the world. Known for its stylish designs, high-quality products, and performance-focused gear, Adidas is loved by athletes and fashion fans alike. Whether you’re buying sneakers, clothing, or accessories, shopping from Adidas is easy once you know the process. This guide will explain what Adidas is, how to buy their products, what to do if your order doesn’t arrive, and how to return items if needed.
What Is Adidas?
Adidas is a global brand that started in Germany in 1949. It’s famous for its three-stripe logo and offers everything from shoes and clothing to bags and accessories. Some of their best-known products include:
- Adidas Originals: Classic sneakers like Superstar, Stan Smith, and Gazelle.
- Ultraboost and NMD Shoes: Super comfortable running shoes.
- Collaborations: Limited-edition designs with big names like Kanye West (Yeezy) and Pharrell Williams.
Adidas is also focused on sustainability, using recycled materials in some products, like their Parley collection made from ocean plastic.
How to Buy From Adidas

Image Source: businessoffashion.com
Shopping on Adidas’ website or app is quick and easy. Here’s how to do it:
Step 1: Browse the Website
- Go to www.adidas.com or open the Adidas app.
- Use the search bar or browse categories like shoes, clothing, or accessories.
- You can use filters like size, color, and price to narrow down your choices.
Step 2: Pick What You Want
- Click on a product to see details like sizes, materials, and reviews.
- Use the size guide to find the perfect fit.
- Choose your size and click “Add to Bag.”
Step 3: Checkout
- When you’re ready to buy, click on the bag icon to review your items.
- Enter any promo codes if you have them.
- Click “Checkout” and fill in your shipping and payment details. Adidas accepts credit cards, PayPal, and gift cards.
Step 4: Track Your Order
After you’ve placed your order, you’ll get an email with a tracking number. Use it to track your delivery on the Adidas website or app. Most orders arrive within 3-7 business days.
What If My Delivery Doesn’t Arrive?
If your package hasn’t shown up, don’t worry—there are steps you can take to fix it.
Step 1: Check the Tracking Info
- Open the shipping confirmation email from Adidas.
- Click the tracking link to see the status of your package.
Step 2: Be Patient
Sometimes deliveries are delayed due to weather, holidays, or other reasons. If the delivery date has passed, wait a couple more days.
Step 3: Contact Adidas Support
If your package is still missing:
- Go to the Adidas website and contact customer service through chat, email, or phone.
- Provide your order number and tracking details.
Step 4: Refund or Replacement
If the package is lost, Adidas will usually send a replacement or issue a refund. This process may take about 7-10 business days.
How to Return a Product
Sometimes, things don’t work out, and you need to return an item. Adidas makes returns simple and hassle-free.
Step 1: Check the Return Policy
- Returns are allowed within 30 days of receiving your order. If you’re a Creators Club member, you have 90 days.
- The item must be unworn, unwashed, and in its original packaging.
- Customized items cannot be returned.
Step 2: Start the Return
- Log in to your Adidas account or use the guest return page.
- Find your order and follow the steps to request a return label.
- Print the label and attach it to the package.
Step 3: Send It Back
- Drop off your package at the nearest courier service (like UPS or FedEx).
- Keep the tracking receipt until your refund is processed.
Step 4: Get Your Refund
- Once Adidas receives your return, they will inspect the item.
- Refunds typically take 5-10 business days to show up in your account.
Frequently Asked Questions (FAQs)
1. Can I Cancel My Order?
You can cancel an order shortly after placing it. If cancellation isn’t possible, wait for the item to arrive and then return it.
2. What If My Item Is Damaged or Defective?
Contact Adidas support as soon as you notice the issue. They’ll likely offer a replacement or refund.
3. Does Adidas Offer Free Shipping?
Yes, free shipping is often available for orders above a certain amount or for Creators Club members. Check their website for current offers.
4. How Do I Exchange an Item?
Adidas doesn’t do direct exchanges. Return the item and place a new order instead.
5. Can I Return Store Purchases Online?
No. Items bought in-store must be returned to the store. Online orders must be returned through the website.
6. What If I Lose My Receipt?
For online purchases, you can find your order details in your Adidas account. For in-store purchases, contact the store for help.
Adidas is a trusted brand that offers stylish and high-quality products for everyone. Shopping on their website or app is easy, and they’ve made it simple to handle delivery issues or returns. Now that you know how to shop, track orders, and return items, you can confidently enjoy everything Adidas has to offer. Happy shopping!
Read This May be Helpful For Your Shopping – How to Find Discount Codes for Online Shopping: A Complete Guide
Read Best Bollywood and Hollywood News and Gossip on IN Gujarati Website. This is Our New Try to Entertain You With Big Saving On your Shopping With Bigdealz.